Returns & Exchanges

At Highbury Furnishings, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all standard furniture items.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and a brief reason for the return.

2

Prepare for Pickup

Ensure the item is disassembled and placed back in its original packaging to prevent damage during the return transit.

3

Schedule Collection

Once approved, our specialized furniture courier will contact you to schedule a convenient time to collect the item from your residence.

4

Receive Your Refund

After our warehouse team inspects the returned piece, a full refund minus shipping fees will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing